Privacy Policy

ReachVault Institute (“we”, “us”, “our”) respects your privacy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our site and enroll in courses.

Information we collect

• Account data: name, email address, and password (hashed).
• Transactional data: purchased courses, payment confirmation IDs (processed by our payment provider; we do not store card numbers).
• Communications: messages you send via the Contact form.
• Usage data: pages viewed, device and browser information, approximate location derived from IP, and referral source.
• Cookies and local storage: preferences like theme, cookie consent, Fallows list, and cart contents.

How we use information

• Provide and maintain our services, including course delivery and support.
• Improve content quality, usability, and site reliability.
• Communicate with you regarding updates, receipts, and service notices.
• Comply with legal obligations and enforce terms.

Cookies and similar technologies

We use strictly necessary cookies for login sessions and preferences, and analytics cookies to understand aggregate site usage. You can control cookies in your browser settings. Our cookie banner allows you to consent or decline non‑essential cookies.

Data sharing

We do not sell personal information. We share limited data with service providers under contract (e.g., payment processing, email delivery, analytics) solely to operate the service.

Data retention

We keep account and transactional records for as long as you maintain an account and as required by law. Contact messages are retained for up to 24 months. Analytics logs are retained for up to 14 months.

Your rights

Depending on your location, you may request access, correction, deletion, or restriction of your data. To exercise these rights, email us at [email protected].

Security

We use encryption in transit, hashed credentials, and access controls. No method of transmission or storage is 100% secure, but we continuously improve our safeguards.

International transfers

Your data may be processed in jurisdictions with different data protection laws. We rely on appropriate safeguards where required.

Children’s privacy

Our services are intended for individuals 16 years and older. We do not knowingly collect data from children under 16.

Contact

Questions about this policy? Email [email protected] or call +1 (415) 849-2048.

Changes

We may update this policy. Material changes will be announced on this page with a new effective date.